A US company with revenues of $11 billion. It employs approximately 38,000 associates, and serves consumers and businesses in North America and other parts of the world with approximately 1,400 retail stores, award-winning e-commerce sites and a dedicated business-to-business sales organization, and a global network of wholly owned operations, franchisees, licensees and alliance partners
Identifying relevant issues pertaining to the organization and its sector which would later be refined to material issues
Sending survey to large number of respondents and assessing their responses
Creating a ‘Materiality Matrix’ as output of the assessment process